Shipping policy
Shipping & Returns Policy
Customer Support
For any questions about your order, please contact our support team at:
📧 info@etssxy.com
Shipping Time
All orders are processed within 7–15 business days. Please note that delivery times may vary depending on your location.
Returns & Refunds
We want you to be completely satisfied with your purchase. You can request a return or refund within 30 days of receiving your order. Returned items must be in their original condition.
How to Return
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Contact us at info@etssxy.com to initiate a return.
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Follow the instructions provided by our support team.
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Once we receive your return, your refund will be processed within a few business days.
Notes
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Shipping costs are non-refundable.
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Please ensure the items are unused and in original packaging.